What is the role of an insurance agent?

The role of an insurance agent is primarily to sell and service insurance policies on behalf of an insurer. Insurance agents act as intermediaries between the insurance company and the clients they serve. They help clients identify their insurance needs, present suitable insurance options, and facilitate the purchase process, ensuring that clients understand the terms of their policies.

Additionally, insurance agents often assist policyholders with renewals, modifications to coverage, and addressing inquiries about their existing policies. By doing so, they foster a relationship between the client and the insurer, helping to ensure that clients have the appropriate coverage to protect against risks.

Managing claims, providing legal advice, or setting premium rates are roles typically associated with other professionals in the insurance industry. Claims management is handled by claims adjusters, legal advice may come from attorneys, and underwriting or actuarial professionals are responsible for establishing premium rates based on statistical risk analysis. Thus, the role of selling and servicing insurance policies is central to what insurance agents do.